Are Your Earrings Hypoallergenic?

Yes! Each earring is made with medical-grade titanium posts (a.k.a the part of the earring that goes through your lobe).
Titanium contains no traces of nickel (which is what usually causes ear irritation).

If your ears remain sensitive to our earrings, we will send you a refund. No questions asked!

Where Is [insert country]'s Flag Earrings?

Not to worry, Shoot us an email to Hello@Stardoe.com and I'll add the country flag earrings to the shop as soon as we can :)

Are Your Products Actually Handmade?

Yup (with love actually).

Do You Do Custom Orders For Earrings??

We usually reserve that for 12+ pairs. However, if you have a general suggestion of what you want to see, please offer requests! We love getting them!

When Will My Order Be Shipped Out?

Orders are usually shipped within 1-3 days!

However, we may take an extra day during the busy holiday season (will be communicated in advance).

My Order Was Lost

Send us an email to Hello@Stardoe.com with your order number.

Will My Order Receive a Tracking Number?

Yes, every order comes with a tracking number as soon as it is fulfilled.

What is Your Shipping Policy?

Most orders ship within 1-3 business days!

Once your order is on the way, you’ll receive a confirmation email with tracking info.

Please double-check your shipping address before placing your order—we’re not responsible for packages sent to incorrect addresses.

Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, please email us at hello@stardoe.com within 7 days of delivery. Be sure to include your order number and a photo of the item so we can make it right.

My Ears Are Still Sensitive To Your Earrings

Not to worry, we offer a Happiness Guarantee and will send a full refund if your ears are not happy with our earrings!

Please email Hello@Stardoe.com with your order number and we will help you out! :)

My Items Broke and/or Have Defects

If your item is defective or broken, we will issue a replacement free of charge.

Please email Hello@Stardoe.com with an image of the defect and your order number so we will help you out!

What is Your Exchange Policy?

If you’d like to make an exchange, please email us at hello@stardoe.com with your order number within 21 days of ordering.

Please note: Customers are responsible for the cost of shipping exchange items back to us. If you provide a tracking number, we’ll send out your exchange right away. If no tracking is provided, we’ll wait until we receive the original item before sending the replacement!

What is Your Return Policy?

If you’d like to make a return, please email us at hello@stardoe.com with your order number within 21 days of ordering.

Please Note: Customers are responsible for the cost of shipping return items back to us. If you provide a tracking number, we’ll process your refund right away. If no tracking is provided, we’ll wait until we receive the item before issuing the refund.