Terms of service

Terms of Service

Welcome to Stardoe! By using our website or placing an order, you agree to the terms below. We’ve written them in clear, accessible language to help everyone understand their rights and responsibilities.

1. Orders and Payment

  • Prices may change without notice.

  • Payments are processed securely. We do not store your payment information.

2. Shipping and Delivery

  • We ship most orders within 1-4 business days.

  • You will get a confirmation email when your order ships.

  • Delivery times depend on your location and chosen shipping method.

  • Please double-check your address—Stardoe is not responsible for packages sent to the wrong address.

3. Returns and Exchanges

  • You can return or exchange items within 21 days of your order date.

  • Customers are responsible for the cost of return shipping.

  • Visit our Refund Policy for full details.

4. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please email hello@stardoe.com within 7 days of delivery.

  • Include your order number and a photo of the item so we can assist you quickly.

5. Intellectual Property

  • All content on this website—including designs, product names, photos, and text—belongs to Stardoe.

  • You may not copy, use, or share our content without permission.

6. Accessibility

We’re committed to making our website easy to use for everyone.

  • Text is written in plain language for easier understanding.

  • We aim for high color contrast and readable fonts.

  • If you need help using our site or have accessibility feedback, please email hello@stardoe.com.

7. Disclaimers/Product Warnings

Stardoe Studio is not liable for misuse of products, including ingestion or swallowing. Our earrings and accessories contain small parts and present a choking hazard. All products are intended for decorative wear by adults and older children only and are not suitable for children under the age of 14. Customers assume full responsibility for keeping products away from young children and infants.

8. Contact

Have questions or concerns?
Email us at hello@stardoe.com—we’re happy to help!